FAQ’s

Why does a busy doctor have a few or no reviews posted on an online review website?

It is generally because online reviews are not done by most patients, unless they are motivated by dissatisfaction or the doctor strongly encourages only the satisfied patients to go online to help them out with a good review. There are now companies that coach healthcare providers on how to select and get the satisfied patients to post reviews. These companies also teach the healthcare providers how to avoid getting dissatisfied patients to post reviews. Some of these campanies also teach techniques that increase the chances that poor online reviews will be taken down by the web-based review company. So there is a good chance that poor reviews may have been taken down on review sites that you have viewed.

Have you ever wondered why some doctors have many great online reviews, while other busy doctors have almost no reviews?

The doctors with many great reviews are usually actively encouraging the satisfied patients, and not the dissatisfied patients, to place online reviews, which further biases the online review process.   With in-office pen and paper reviews, most, if not all, patients seen  will answer a couple of brief survey questions about their experience, which provides a fairer assessment of the provider because a large number of patients will complete the in-office brief paper surveys.

How was a healthcare provider’s survey performed by HealthProviderReviews.Com?

The healthcare provider’s survey was performed according to methodology listed on the healthcare provider’s review website that states the results of the in-office survey that was performed. Look for the methodology button on the healthcare provider’s review website, which will explain how that providers survey was performed.

Can a patient post a review on this site?

This is not an online review site. This website describes a survey service used by healthcare providers to conduct paper surveys in their offices.